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Pinewood Manor News

Pinewood Manor Nursing and Rehabilitation Receives Quality Award


The Georgia Health Care Association/Georgia Center for Assisted Living (GHCA/GCAL) announced Pinewood Manor Nursing and Rehabilitation as one of the long term and post-acute care members across Georgia to be recognized with a 2019 Bronze - Commitment to Quality Award by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL) for dedication to quality care.

As reported by the Georgia Health Care Association, “the Bronze award is the first of three distinctions through the AHCA/NCAL National Quality Award Program, honoring long term and post-acute care providers that have demonstrated commitment to improving the quality of care for seniors and individuals with disabilities.

Implemented by AHCA/NCAL in 1996, the National Quality Award Program is centered on the core values and criteria of the Baldrige Performance Excellence Program, which is also the basis of the metric-based AHCA/NCAL Quality Initiative. The Baldrige program helps organizations across different business sectors use strategies to improve performance and organizational effectiveness.

Providers begin the quality improvement process at the Bronze level, where they assess their organization’s mission, vision, and key factors that lead to success. They also develop an organizational profile and must demonstrate their ability to implement a performance improvement system. Trained examiners review each application to determine if the center has met the demands of the criteria.” Pinewood Manor Nursing and Rehabilitation will be honored during AHCA/NCAL’s 70th Convention & Expo, October 13-16, 2019 in Orlando, Florida.

Source – Georgia Health Care Association


Pinewood Manor celebrates
50th anniversary


Pinewood Manor will celebrate its golden anniversary this year. Pinewood Manor welcomed its first resident, Mrs. Georgia Cobb on Auguse 28, 1967.
Since is opening, Pinewood Manor has served thousands of senior citizens from Pulaski and surrounding counties. Pinewood Manor provides long term nursing care, short term stays, physical therapy, occupational therapy, respiratory therapy, speech therapy, and infusion therapy.
Social and sctivity programs are provided daily for resident enjoyment. Medication administration and supervision is provided by 24 hour nursing staff. Physician visits and theraputic diets are also provided.
Pinewood Manor is certified for Medicare, Medicaid, and insurance services and is operated by Taylor Health Care Group.

Georgia Leads Nation in Outstanding Resident and Employee Satisfaction for Second Consecutive Year


Yesterday, 255 Georgia Health Care Association (GHCA) members received the Excellence in Action Award from NRC Health, making Georgia the leading state in the nation for outstanding resident and employee satisfaction for the second consecutive year.
"Congratulations to the 225 GHCA members who received the 2017 Excellence in Action award for 2017," said Tony Marshall, GHCA President & CEO. "I applaud these members on this outstanding accomplishment and thank them for their continued dedication to the satisfaction of the residents entrusted to their care and the employees working at their centers."
This honor, awarded exclusively to NRC Health post-acute clients, recognizes organizations that achieve the highest overall resident or employee satisfaction scores in the NRC Health database–the largest source of long-term care and senior-living satisfaction metrics in the nation.
"The Excellence in Action award remains a true testament to the overall quality being provided in today's long-term care and senior living organizations," said Rich Kortum, Director of Strategic Partnerships at NRC Health. "The recipients of this award continue to show the importance of focusing on what matters most to their residents, families, and employees. We are honored to partner with such high-performing organizations, and wish them continued success."
Qualifying skilled nursing, assisted living, and independent living communities must have completed a customer or workforce satisfaction survey in 2016. Winners must also have received a minimum of 10 responses (achieving a response rate of at least 30 percent). Their overall responses must have scored the organization within the top 10 percent of qualifying assisted living and independent living facilities and the top 20 percent of qualifying skilled nursing centers on either the question, "What is your recommendation of this facility to others?" or the question, "What is your recommendation of this facility as a place to work?" In Georgia, almost 18,000 residents and family members and 22,000 associates responded to the satisfaction survey.
Source - Georgia Health Care Association

New rules give nursing home residents more power


About 1.4 million people living in nursing homes across the country can now be more involved in their care under the most wide-ranging revision of federal rules for such facilities in 25 years.
The changes reflect a shift toward more “person-centered care,” including requirements for speedy development of care plans, more flexibility and variety in meals and snacks, greater review of a resident’s drug regimen, better security, improved grievance procedures, and scrutiny of involuntary discharges.
“With proper implementation and enforcement, this could really transform a resident’s experience of a nursing home,” said Robyn Grant, director of public policy and advocacy for the Consumer Voice, a national group that advocates for residents’ rights.
The federal Medicare and Medicaid programs pay for most of the nation’s nursing home care — roughly $75 billion in 2014 — and in return, facilities must comply with government rules. The new regulations, proposed last year by Health and Human Services Secretary Sylvia Mathews Burwell, take effect in three phases. The first kicked in late last month.
They allow residents and their families “to be much more engaged in the design of their care plan and the design of their discharge plans,” said David Gifford, a senior vice president at the American Health Care Association, which represents nearly 12,000 long-term-care facilities.
Grant goes even further, saying the new approach puts “the consumer in the driver’s seat.” Until now, she noted, a person’s care has too often been decided only by the nursing home staff. “And if the resident is lucky, he or she is informed about what that care will entail, what will specifically be done and who will do it.”
One controversial measure prohibits nursing homes from requiring residents to agree in advance that any disputes will be settled through a privately run arbitration process instead of the court system. The industry association has objected, claiming that Medicare officials have authority only to regulate matters related to residents’ health and safety and that an individual’s right to use arbitration cannot be restricted. The ban is on hold until an association lawsuit, to force the government to drop the provision, is decided.
HHS reviewed nearly 10,000 comments on its draft proposal before finalizing changes. Here are highlights of the requirements now in effect:
Making the nursing home feel more like home: The regulations say that residents are entitled to “alternative meals and snacks ... at non-traditional times or outside of scheduled meal times.” Residents can also choose their roommates, which may lead to siblings or same-sex couples being together. And a resident also has “a right to receive visitors of his or her choosing at the time of his or her choosing,” as long as it doesn’t impose on another resident’s rights.
Bolstering grievance procedures: Nursing homes must now appoint an official who will handle complaints and follow a strengthened grievance process. Decisions must be in writing.
Challenging discharges: Residents can no longer be discharged while appealing the discharge. They cannot be discharged for nonpayment if they have applied for Medicaid or other insurance, are waiting for a payment decision, or are appealing a claim denial.
If a nursing home refuses to accept a resident who wants to return from a hospital stay, the resident can appeal the decision. Also, residents who enter the hospital have a right to return to their same room, if it is available.
A state’s long-term-care ombudsman must now get copies of any involuntary discharges so the situation can be reviewed as soon as possible. Expanding protection from abuse: The definition of abuse now includes financial exploitation. Nursing homes are prohibited from hiring any licensed professional who has received a disciplinary action because of abuse, neglect, mistreatment or financial exploitation of residents.
Ensuring a qualified staff: Consumer groups had urged federal officials to set minimum staffing levels for registered nurses and nursing staff, but the industry had opposed any mandates. None were included in the final rule. Instead, facilities must have enough skilled and competent staff to meet residents’ needs. There are specific training requirements for caring for residents with dementia and for preventing elder abuse.
“Competency and staffing levels are not mutually exclusive,” said Toby Edelman, a senior policy attorney at the Center for Medicare Advocacy. Person-centered care and other improvements “don’t mean anything if you don’t have the staff who know the residents ... and can figure out why Mrs. Smith is screaming.”
Source - Washington Post

Pinewood Manor joins Taylor Health Care Group


Taylor Regional Hospital is pleased to announce its partnership with Pinewood Manor Nursing and Rehabilitation Center, Inc. Supported by members of the community, including the Board of Trustees of Taylor Regional Hospital, the Pulaski County Authority, the Medical Staff Community and members of both hospital and nursing home teams, the acquisition became official on December 23, 2014.
Pinewood Manor Nursing and Rehabilitation Center is steeped in local history and has many years of community support from its inception to its current operations. It was built on the lot of the initial 51 bed Nursing Home and purchased from Elma McEachern Hrons in 1966. Contractors Dusty Conley and Buford Cook from the Telfair County area completed the facility in September 1967. Contracted by Jimmy Poe, another 51 beds were added during the 1970's. The first administrator was Mrs. Harvey Foster and the Director of Nursing was Ms. Patsy Tripp, RN. In 1975, Earl Ray Tripp became Administer and in 1984 was chosen by the American College of Health Care Administrators as "Administrator of the Year". Ms. Tatt Tripp Crump also served in the role of Administrator with Pinewood Manor being recognized as America's Top 10 of Nursing Homes for Quality Care.
In January 2014, under the direction of the current Administrator, Mr. Ronny Crump, the facility was awarded the Excellence in Action Award for superior satisfaction scores in 2012. Pinewood Manor has maintained a 96% bed occupancy for more than five (5) years which speaks to a warm and compassionate alternative for those individuals with physical or cognitive deficits who are no longer able to remain at home. Family participation in the care and wellbeing of their loved one is not only valued but encouraged. Dr. Guy Easterling, Chief-of-Staff of the Taylor Healthcare Group will proudly continue serving as Medical Director along with several other THCG physicians who provide care coordination to the residents. Under the new partnership with Taylor Regional Hospital, Inc. room renovations are underway to compliment the high standards in place for the facility. Serving with Mr. Crump on the Administrative Team of Pinewood Manor Nursing and Rehabilitation Center is Tina Sewell, Assistant Administrator and Stephanie Coleman, Director of Nursing.
Being recognized by HomeTown Health, Inc. as a “true healthcare system” rather than stand-alone facilities, Taylor Healthcare Network is now well positioned for the changes brought about by healthcare reform to be a successful provider in all areas of patient care for the years to come. From level three trauma and emergency services, to acute admissions, to our surgery center, to discharges or transfers for post-acute care to Bleckley Memorial Hospital and Pinewood Manor - we are your total healthcare system, providing the highest level of quality care close to home.
Taylor Regional Hospital, Inc. chartered in 1936, began in downtown Hawkinsville with only a handful of physicians and was the only hospital south of Macon. In 1977, the hospital moved to its present 90-acre campus north of town, paving the way for growth and expansion. In 1994, construction was completed on a 14,000 square foot outpatient surgery and ancillary center. Today, the hospital is proud of annual gross revenue of over $67,500,000, and employs nearly 600, with an annual payroll exceeding $20,000,000.
With the acquisition of Pinewood Manor Nursing and Rehabilitation, a complete array of healthcare services is available right here at home. We appreciate the opportunity to serve you with care that is "Above and Beyond."

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